Frequently Asked Owner Questions

We pride ourselves on managing each property as though it were our own personal investment. We handle all the marketing, showings, tenant screening, document execution, maintenance and walk thorough. We also are able to deal with difficult interests and liabilities are protected. We constantly are striving to improve our processes and procedures to ensure the best possible outcomes for our clients. We want to make sure your experience is as stress free as possible. All of this equates to more money in your pocket at the end of the year.

Once we have a signed management agreement, the assigned property supervisor will immediately prepare the marketing package. The property is added to the available properties section of our website, as well as over 5 other online sites. We also work with local relocation companies in the area, helping them place their transferring employees and executives. In addition we receive approximately 70 to 100 phone calls a day from prospective tenants. This ensures that all properties receive maximum exposure and rent as quickly as possible. One of the biggest expense items a landlord has is vacancy, and we have the resources to keep that as low as possible.

This will depend on your individual comfort level. We recommend that you consider accepting tenants with pets. Statistics show that around 75% of tenants own a pet and therefore by not allowing them you are at disadvantage for finding a tenant quickly. We do not allow dangerous breeds and require that teach pet is properly licensed. We typically request an additional deposit to ensure that there are enough funds to repair any potential damage. We recommend not allowing any indoor smoking.

Fair housing law regulations are very strict and prohibit any discrimination of tenants who are members of a protected class. The laws are complex and there are many variations. Regency Property Management ensures all our owners are in compliance with these laws while still making sure each tenant is well-screened.

We work diligently to rent our properties as soon as possible and we have the horsepower to find tenants quickly. Price and market conditions will also drive vacancy periods. Our goal is to have every property rented within one month from when we starting marketing. This is faster than the industry average.

The property should be in the best condition possible. This will help ensure the property rents for the most money possible, a quality tenant is found quickly and your days on market are low. The property should be professionally shampooed. Paint should be in good condition with dirty and scuffed areas touch up. We recommend that bright colors be repainted to neutral tones. All personal items should be removed from the property. Everything in the home should be functioning properly and the outside should be in good shape.

The property should be in the best condition possible. This will help ensure the property rents for the most money possible, a quality tenant is found quickly and your days on market are low. The property should be professionally shampooed. Paint should be in good condition with dirty and scuffed areas touch up. We recommend that bright colors be repainted to neutral tones. All personal items should be removed from the property. Everything in the home should be functioning properly and the outside should be in good shape.

Regency Property Management provides a 24 hour emergency service 7 days a week, 365 days a year. We handle the late night calls so you don’t have to. Through an extensive network of vendors and contractors we are able to take care of any issues quickly and efficiently.

We can either direct deposit funds, or mail a check.

The Landlord Tenant Act is a very specific as to how repairs are to be made and how quickly. The property manager assigned to the property is responsible for approving all maintenance requests from the tenants. The tenant will submit the request in writing through our system. It is our policy to notify our owners of any repairs that our over the “Funds on Account” limit. Any repairs made will be deducted from those funds and will be reflected on the next month’s owner statement. We require that all our vendors are licensed and insured. We also receive preferred pricing from our vendors, a cost savings to our clients.